Course Description
The role involves serving food and beverages to guests of the hotel, restaurant, or banquet function. It entails greeting and seating of guests, taking down their orders, providing them with requisite tableware, food & beverage items, and any other related accompaniments, and then clearing used dishes & settling the customer’s accounts as per procedures.
Training Outcomes
1. Plan and prepare serving food & beverages
2. Greet Customers, take orders, and serve food beverages.
3. Clean tables and counters after customers are finished with the dining.
4. Deal with the customer’s payment.
5. Resolve Customer Service Issues.
6. Give a positive impression of oneself and the organization.
7. Maintain a safe, hygienic, and secure environment
Job Prospects
Hotels, Chain of Restaurant, Standalone Restaurants as Trainee Steward, Assistant Steward.